Please visit our shop in person for a closer look at our complete inventory of Northwest Coast Art, jewelry and unique gifts.

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All photos are considered an accurate representation of the item, however in some cases photos are slightly distorted due to lighting, wide angle lens, flash, etc. If you have a question regarding any perceived imperfection please feel free to contact us so that we may discuss your concerns.

Frequently Asked Questions

Is this web site and my personal information secured?

Yes, we have taken every precaution available to secure our web site. It is required by law that on-line stores keep your personal information strictly confidential. Our site uses 128 bit SSL encryption to protect your data in transmission. On any site,ensure you see a closed padlock symbol in your status or address bar before entering sensitive information. You can click on the padlock to view validity.

May I call with my credit card, rather than entering it on site?

Yes, you may provide the information via telephone during normal business hours. We are open 7 days a week, from 10 a.m. to 10 p.m. Pacific Standard Time.

How long should it take to receive my item?

Normally shipments take between 5 to 7 business days, however this depends on shipping method and destination.

Are faster shipping options available?

We use both UPS and the US Postal Service. If your package is required immediately please call or send an email so that you may request a preferred shipping method. When you specify a preferred method, this will affect the cost. In general, the faster the service, the higher the price.

Will I be charged sales tax?

Sales tax is 6% on all sales.

Any possibility my item will not be available?

We carry many one of a kind items in our store/site and are quick to remove these from the web site, but occasionally live sales within the store create a void in the inventory. On one of a kind items we always need to confirm availability of your purchase. If the item is no longer available we will notify you. On any regular merchandise that results in a back-order we will notify you of the estimated shipping date as soon as possible.

What if I wish to return an item?

If upon receipt of your package you find that you are dissatisfied with an item please properly repackage the item to be returned. Our policy is to exchange the merchandise for equal value, or issue a credit. The item must be returned to us in the same condition and must be postmarked within thirty days from the original date of sale.

• Please enclose a copy of your invoice.
• Specify whether you want to exchange the item or receive a credit.
• Insure your package and ship to:
  7 Cedars Gift Shop
  Attn: Returns/Nancy
  270756 Highway 101
  Sequim, WA 98382
  

What are the customs procedures on an international order?

Depending on where you live your purchase may be subject to import tax or duty. These fees are levied once the shipment reaches your country. We cannot determine how much you will be charged therefore we do not estimate or collect these fees. For further information please contact your local customs office.

Are special orders available?

We can occasionally accommodate special orders, please call or email the shop to discuss your request.

Do we buy art or other merchandise from our customers?

All of our artwork is purchased directly from the artist. A viewing appointment must be made with our buyer prior to consideration of any piece. Please send us an email if you wish to request an appointment. Other items are selected through appropriate vendors.

Your question not here?

For further questions please feel free to contact us by phone 10 a.m. to 10 p.m. PST at:
(360)681-6728 or (800)4LUCKY7 Ext. 728
or by email at:
7cgifts@7cedarsresort.com